Job Summary

We are seeking a highly skilled Chatbot Engineer with expertise in Generative AI and RASA to design, develop, and deploy intelligent conversational AI solutions. The ideal candidate will have hands-on experience building chatbots, integrating Large Language Models (LLMs), and creating scalable conversational experiences for enterprise applications.

Key Responsibilities

• Design, develop, and maintain AI-powered chatbots using RASA.
• Build conversational workflows, intents, entities, and dialogue management systems.
• Integrate Generative AI models and LLMs into chatbot platforms.
• Develop and consume REST APIs for chatbot integrations.
• Collaborate with business stakeholders to gather requirements and translate them into conversational experiences.
• Optimize chatbot performance, accuracy, and user engagement.
• Conduct testing, debugging, and troubleshooting of chatbot applications.
• Implement NLP techniques for intent recognition, entity extraction, and sentiment analysis.
• Monitor chatbot analytics and continuously improve conversation quality.
• Ensure chatbot security, scalability, and reliability.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in chatbot or conversational AI development.
• Strong experience with RASA framework.
• Hands-on experience with Generative AI and Large Language Models (GPT, Claude, Gemini, etc.).
• Proficiency in Python programming.
• Experience with NLP concepts and tools.
• Knowledge of REST APIs, JSON, and web services.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Strong problem-solving and analytical skills.

Preferred Qualifications

• Experience with vector databases and Retrieval-Augmented Generation (RAG).
• Knowledge of LangChain, LlamaIndex, or similar AI orchestration frameworks.
• Experience with Docker, Kubernetes, and CI/CD pipelines.
• Understanding of machine learning and deep learning concepts.

Technical Skills

• RASA
• Python
• Generative AI
• Large Language Models (LLMs)
• NLP
• LangChain
• REST APIs
• Git
• AWS/Azure/GCP
• Docker
• SQL/NoSQL Databases

Benefits

• 100% Remote Work
• Flexible Contract Opportunity
• Exposure to Cutting-Edge AI Technologies
• Collaborative and Innovative Work Environment
• Competitive Compensation

Required Skills: Chatbot Development, Generative AI, RASA, Python, NLP, API Integration, Conversational AI.